Privacy Policy

Fitness is Freedom LLC, DBA Off the Couch Fitness ("OTC Fitness," "we," "us," and "our") provides fitness education, workout programming, and coaching services to help our users achieve their fitness goals. This Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use, and share your personal information and to assist you in exercising the privacy rights available to you.

1. Scope

This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called "Services."

By accessing our Services, you agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Personal Information We Collect

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law.

A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us:

• Account Creation: When you sign up, we may collect your name, email address, phone number, date of birth, gender, fitness goals, activity level, dietary preferences, and exercise habits.
• Profile Information: When using our Services, you may provide a profile photo, body measurements, fitness experience level, and other demographic data to personalize your experience.
• Purchases: We may collect personal information associated with your purchases, including billing details. Payments made via our Services are processed by third-party payment processors. We do not directly collect or store payment card information.
• Communications: We may collect personal information when you contact us for support, request information about our Services, register for our newsletter, or otherwise communicate with us.
• Surveys and Feedback: If you participate in surveys or provide feedback, we may collect the information you provide.
• User Content: If you post content through our interactive features, we collect the information you make available, including workout logs, progress photos, and comments.

B. Information Collected Automatically

We may collect certain information automatically when you use our Services:

• Log Data: We collect information such as your IP address, browser type, operating system, referring URLs, pages visited, and access times.
• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system version, unique device identifiers, and mobile network information.
• Usage Data: We collect information about your interactions with our Services, such as features used, content viewed, workout sessions completed, and time spent on the platform.
• Location Information: With your consent, we may collect your approximate location based on your IP address. We do not collect precise GPS location data.
• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information about your browsing activities. Most browsers allow you to block and delete cookies; however, if you do so, certain features of our Services may not work properly.

C. Information from Third-Party Sources

We may obtain information about you from third-party sources, including social networking sites (if you sign in via Google, Apple, or other providers), referral programs, and publicly available sources. This information helps us verify information you have provided and enhance our ability to serve you.

3. How We Use Your Information

We use your information for a variety of business purposes:

A. To Provide Our Services

• Managing your account and providing access to our platform
• Delivering personalized workout programs and fitness recommendations
• Processing your transactions and managing subscriptions
• Tracking your fitness progress and providing insights
• Responding to your questions, comments, and support requests
• Sending service-related communications and notifications

B. For Administrative Purposes

• Analyzing usage patterns to improve our Services
• Ensuring the security and integrity of our platform
• Debugging and fixing technical issues
• Complying with legal obligations
• Enforcing our Terms of Service

C. For Marketing and Promotional Purposes

• Sending promotional emails about new features, content, and offers (with your consent)
• Displaying personalized content and recommendations
• Conducting surveys and collecting feedback

D. With Your Consent

We may use personal information for other purposes with your consent or at your direction.

4. How We Disclose Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
• Business Partners: We may share information with business partners to offer joint products, services, or promotions.
• Legal Requirements: We may disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of OTC Fitness, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Your Privacy Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or adjusting your account settings.
• Withdraw Consent: Where we rely on your consent to process your information, you can withdraw consent at any time.

To exercise these rights, please contact us at support@otcfitness.co. We will respond to your request within the timeframe required by applicable law.

6. Security of Your Information

We implement commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure storage of data with access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

7. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from your country of residence. By using our Services, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

8. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When we no longer need to retain your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

9. Supplemental Notice for California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

"Sales" of Personal Information: For purposes of the CCPA, OTC Fitness does not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.

Shine the Light: California residents may request information about our disclosures of personal information to third parties for direct marketing purposes. To make such a request, please contact us atsupport@otcfitness.co.

10. Children's Information

Our Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at support@otcfitness.co. If we become aware that we have collected personal information from a child in violation of applicable law, we will delete that information and terminate the child's account if applicable.

11. Other Provisions

Third-Party Websites and Applications

Our Services may contain links to third-party websites, applications, or services that are not controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of each website and application you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are material changes, we will notify you by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

Supervisory Authority

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: